Search found 24 matches

by Taskinen
Thu May 11, 2023 1:11 pm
Forum: Faults & Technical
Topic: Quick Plug-in charging system problem
Replies: 72
Views: 41636

Re: Quick Plug-in charging system problem

Have the Finns here tried Plugit DC chargers? I've tried them twice, and had the same error message both times. Both Plugit DC chargers tried were in the Lippulaiva shopping centre in Espoo. I've used other DC chargers (ABC, Lidl) without any issues. I did ask whether they're Kempower chargers, but...
by Taskinen
Mon Oct 17, 2022 10:02 am
Forum: Faults & Technical
Topic: Quick Plug-in charging system problem
Replies: 72
Views: 41636

Re: Quick Plug-in charging system problem

Did you ask more about the update you got, was it a a completely new update from Honda or just the 12 volt system update everyone has been getting until now? Well, I tried asking about it from the customer representative at the desk, but I think he didn't know what I was meaning. He just said that ...
by Taskinen
Thu Oct 13, 2022 11:04 am
Forum: Faults & Technical
Topic: Quick Plug-in charging system problem
Replies: 72
Views: 41636

Re: Quick Plug-in charging system problem

Good news everyone! My car was updated last Monday, it took 30 minutes. Now I have charged once in a 50 kW K-Lataus CCS at Pirkkala Citymarket (the same unit that triggered a "soft error" last time which cleared by itself), once in a 250 kW Kempower at Käyttöauto Tampere (Recharge Infra), ...
by Taskinen
Wed Oct 05, 2022 10:51 am
Forum: Faults & Technical
Topic: Quick Plug-in charging system problem
Replies: 72
Views: 41636

Re: Quick Plug-in charging system problem

Käyttöauto Tampere, the local Honda service center, just called me and told that Honda has an update ready for the issue. Also Kempower has told them, that they are updating their chargers. I scheduled an update for my car for next week. They told that they have updated one car and it took about 30 ...
by Taskinen
Mon Sep 19, 2022 10:45 am
Forum: Faults & Technical
Topic: Quick Plug-in charging system problem
Replies: 72
Views: 41636

Re: Quick Plug-in charging system problem

Good to hear that Kempower chargers are getting a software update to fix the issue. But I wonder why my car, among others, have experienced problems also on other brand chargers (after once getting errored on a Kempower)? Coincidence?
by Taskinen
Fri Sep 16, 2022 11:33 am
Forum: Faults & Technical
Topic: Quick Plug-in charging system problem
Replies: 72
Views: 41636

Re: Quick Plug-in charging system problem

Oh great, some good news in this topic! I have not yet received a call from Honda service. I called them about a week ago, and asked do they have any news about a possible fix. They asked the importer of Honda, but they didn't have anything at that time. Maybe they will call me soon? If not, I will....
by Taskinen
Mon Aug 29, 2022 11:13 am
Forum: Faults & Technical
Topic: Quick Plug-in charging system problem
Replies: 72
Views: 41636

Re: Quick Plug-in charging system problem

Today I received a call from Käyttöauto, the authorized service center of Honda where they fixed my car. They said that the importer of Honda had now replicated the problem. And they are now instructing that don't use Kempower chargers until they have a fix ready. I don't know if they are calling ev...
by Taskinen
Sun Aug 28, 2022 1:14 pm
Forum: Faults & Technical
Topic: Quick Plug-in charging system problem
Replies: 72
Views: 41636

Re: Quick Plug-in charging system problem

It is starting to seem very certain, that there is some incompatibilities between Kempower DC fast chargers and Honda e. I hope Kempower would fix their chargers by update, if possible. Have you all contacted charger operators and informed them? I think Pirkanhovi Kempower chargers are operated by V...
by Taskinen
Sun Jul 31, 2022 9:35 am
Forum: Faults & Technical
Topic: Quick Plug-in charging system problem
Replies: 72
Views: 41636

Re: Quick Plug-in charging system problem

Well I stopped my Kempower charging at 70% when the charging rate was still (relatively high) 32 kW. So it can't be the reason. See my image "seconds before failure" from: https://www.hondaeforums.com/viewtopic.php?p=13086#p13086 Has anyone charged a Honda e successfully from a 250 kW Kemp...
by Taskinen
Tue Jul 19, 2022 10:08 am
Forum: Faults & Technical
Topic: Quick Plug-in charging system problem
Replies: 72
Views: 41636

Re: Quick Plug-in charging system problem

Well, they just deleted the errors. I tried asking the customer service guy, where the problem was but he was unsure. "Maybe some software bug. Who knows. Modern cars are like this." It's still very suspicious that a different Honda e suffered the same thing with a same brand charger. I'm ...