MyHonda+ cant get data from my Honda E

Faults and Technical chat for the Honda E
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Reelode
Posts: 2
Joined: Mon Nov 29, 2021 11:21 pm

Post by Reelode »

Hello,

Trying here now because my dealer and honda support have not been able to help me for 2 months now…

My app suddenly stopped working with my Car. The app cant update data from my honda, no contact with servers..

This happend suddenly when I switched Hotspot ”on/off” in my car, thats the only reason I can come up with because the last adress that I did see was when I accidently switched to hotspot on 🤣

I dont know why this happend and neither do honda…

I have been at my dealer and they did not see anythibg wrong and Honda is asking me for questions to save time or something…

Been 2 months now without connection to my car with full TCP, tried everywhere, my car is not in sleep mide because I drive it everyday. Tried to reset my honda, update app, reinstall app, login/logout (with honda approval). Bluetooth is working fine, but nothing else with the connection.

Have been google:ing everywhere.

Have anyone else experienced this? And if so what did you do? Please help!!!

Here are some (swedish) screen shots.

Best,
Simon

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Keawon
Posts: 85
Joined: Sun Jul 26, 2020 10:12 am
Location: Sweden

Post by Keawon »

Hi (Hej),
Yes we all prob. hade this problem.
But it was fixed while back, I think Honda blaimed the internet provider (Telenor/Vodafone).
Problem was the Car communicate with server but server didnt communicate with app.
Is Datasharing enable in car?
Reelode
Posts: 2
Joined: Mon Nov 29, 2021 11:21 pm

Post by Reelode »

Keawon wrote: Tue Nov 30, 2021 7:00 am Hi (Hej),
Yes we all prob. hade this problem.
But it was fixed while back, I think Honda blaimed the internet provider (Telenor/Vodafone).
Problem was the Car communicate with server but server didnt communicate with app.
Is Datasharing enable in car?
Thank you for the response!!
Yes everything is on incl. Datasharing :-)
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